During our round-the-world journey we took around 30 flights, most of them on different airlines. One carrier we flew on twice was Emirates. We initially booked them for a flight from Christchurch, New Zealand to Sydney, Australia, because their schedule was convenient. We didn’t realize then that the level of service would be so high that we’d ended up flying Emirates again, for a flight from Bangkok to Dubai.
When we boarded the Boeing 777-300 Extended Range aircraft we knew this was going to be a bit different from our standard fare. Although the Emirates flight was only scheduled for 3 1/2 hours, the comfortable interior of the jumbo jet made us feel like we were taking a long-haul flight. As it turns out, we were on the first leg of a journey that would carry some of our fellow passengers from New Zealand to Australia to Thailand and finally Dubai.
The flight attendants on Emirates wear a novel take on traditional Middle Eastern garb, a red pillbox hat with a silky white veil draping off to the side. The luxurious, retro look of their outfits makes passengers feels like they’re in the Mad Men era, when boarding a plane was a special event. The crew is quite international, coming from over 100 countries; our flight attendant Siobhan hailed from Ireland.
Although we were flying in Coach, we felt like we received Business Class service with printed menus and high-quality food. We think part of that stems from Emirates being primarily a long-haul carrier so services are higher than airlines that offer many short flights. Also, it just seems to be a classier airline.
Emirates was selected as offering the “Best In-flight Entertainment.” Here is a typical Business Class screen.
Two months later we found ourselves in Bangkok seeking a flight to Dubai. After our earlier experience, Emirates was our first choice. This time the flight would be for almost seven hours, longer than our NZ-AUS flight. When we boarded the plane it all seemed a bit familiar since we were now taking another leg of the journey we had started in Christchurch. Although the flight crew was different, the level of service was still stellar.
In 2013 Emirates won the Skytrax award as the World’s Best Airline and has also won awards for providing the “best overall passenger experience.” They fly the most A-380s, the double-decker aircraft that we really wanted to fly on this journey but unfortunately the schedule never worked out for us. Maybe next time.
As always, we purchased our own tickets for these flights. Emirates was kind enough to provide support for this post.